Warranty & Support – Your Peace of Mind, Our Priority
Our Promise of Quality
We provide a 6 Months limited warranty on all our solar lighting products to cover:
Manufacturing defects in materials or workmanship
Battery performance as per stated capacity
LED lighting functionality
This warranty begins from the date of purchase and applies to all products supplied directly by us.
What’s Covered / Not Covered
Covered:
Manufacturing defects
Non-functional solar panel
LED light failure within warranty period
Not Covered:
Damage due to improper installation or use
Physical damage caused by accident or misuse
Normal wear and tear of parts like screws or paint finish
Support Process
1. Contact Us – Reach us via email or WhatsApp with product code, issue details, and photos. 2. Assessment – Our team reviews and confirms warranty eligibility. 3. Resolution – We arrange replacement parts or product shipment based on agreement.